Keep Your Team Connected with Zoom
Easy to use, Zoom helps keep your team connected and productive even if they’re all over the world.
The Cloud Phone System for Your Dispersed Workforce
With a remote or hybrid workforce, Zoom provides the tools your team needs for seamless communication. With collaboration features and their new Contact Center capabilities, you can be sure you’re taking advantage of reliable and scalable resources that your business needs to keep moving forward, no matter what comes your way.
Improve Employee and Customer Experiences with Zoom
Not only does Zoom allow for seamless communication, but this cloud-based phone system brings the tools required to improve both the customer experience and the employee experience. It has the trusted brand recognition your customers are looking for. And Zoom isn’t just a video conference tool; it can be so much more.
Zoom Rooms
Zoom is easy to use, intuitive and meets the demands of almost all organizations, small or large. High call and video quality combined with screen sharing, remote control, and other tools mean your team can collaborate more efficiently. This brings productivity to the table, but it also means that working remotely can be a reality for your business. Employees can work comfortably from home and never miss a meeting. They’ll also be able to easily contact coworkers and supervisors with questions.
Zoom Phone
Zoom’s cloud phone, Zoom Phone, brings the features your on-premises phone solution is missing and makes communication with your customers a breeze. You can take advantage of simple end-user management, a secure platform and all the features that come with Zoom. And if your business grows, Zoom Phone scales with you to fit your growing demands. Already using Microsoft Teams? It can easily integrate with Zoom.
Zoom Contact Center
The Zoom Contact Center reduces the complexity of your technology. It works hand-in-hand with your existing Zoom client and can aid with productivity, call handling, the customer experience and more. You’ll be able to:
- Better organize your agents depending on their skill sets
- Track agent proficiency
- See real-time and historical data
- Improve efficiency in your contact center
- Automate customer interactions
- And much more
Don’t Make Your Remote Employees Struggle
Remote and hybrid work is here to stay. Going without the right unified communications approach could spell disaster for your employees as well as your company. They need to be able to communicate with co-workers, supervisors and customers easily and quickly.
Opting to stick with your old phone systems could be costing you clients. Poor communication tools, whether they lack the resources you need or constantly drop calls, can result in frustration for both your customers and your employees. Will your customers and employees go elsewhere for better, more reliable communication and collaboration?
Affiliated Communications Helps You get the Most Out of Zoom
Since 1984, we’ve been working with customers to meet voice communication needs. As the world changes, companies need to keep up. The world switched to remote and hybrid work overnight, and many organizations are still struggling to keep up.
Working with us and implementing Zoom can be exactly what you need to make remote or hybrid work a success in your business. We understand the unique needs and requirements that come with your work, and we can help ensure you’re making the most out of Zoom. With a full engagement approach, we’ll have a conversation with you about your cloud phone needs. If Zoom is the answer, we’ll suggest a demo so you and your team can see all the benefits the resource brings to the table. If your business decides to make the switch, we’ll assist you every step of the way from proposal to proof of concept to implementation.
There’s no doubt that making the switch to Zoom for your cloud-based phone system can spell plenty of benefits for your organization.