UCaaS
Your Communication Tools In A Single, Streamlined Platform
Unified communications as a service (UCaaS) brings the best parts of the cloud phone systems together for a more collaborative approach at communication. Through a UCaaS platform, your business has more ways than ever before to stay connected, both internally and externally. Start your transformation today with Affiliated Communications.
Our UCaaS Solution
A phone system in the cloud is one thing, but UCaaS is an application on a cloud phone system that can streamline all of your communication tools into one unified platform. UCaaS streamlines all of your communications via cloud-based services. It can include voice, video, and conferencing all in one unified platform that enables you to communicate effectively both with clients and within your organization.
A UCaaS service is made up of two things: SIP trunking and telephone services in the cloud.
SIP Trunking
SIP trunking allows you to port your current telephone numbers and/or obtain new telephone numbers, delivered to your users via carrier as a service (CaaS). In addition to being less expensive than legacy trunking services, SIP trunking offers comprehensive call routing and other features (call recording, multisite ringing, overflow inbound call routing, and more) unavailable on a legacy trunk. Further, automatic disaster recovery routing can be configured in advance. The UCaaS SIP trunking method works with any IP-compatible or legacy phone system.
Telephone System Services in the Cloud
We provide virtual cloud phone systems through Microsoft Teams, RingCentral, 8×8, Mitel, Clear Cloud and Avaya. Migrating your phone system to the cloud ensures the latest technology is always available and updates are performed with ease.
Microsoft Teams
Microsoft Teams provides all the communication needs of your company through one convenient platform. Make external or internal calls, instant messages, set up calendars and meetings, and more from one central hub. Affiliated can help you integrate Teams into your current systems as well with a variety of integration options to choose from. We supply you with the dial tone necessary for Direct Routing, which allows you to make external calls from the comfort of Teams. This applies to your current Office 365 package with Teams and saves you 50% on all domestic and international calls. Save time and money when you rely on Microsoft Teams and the expert services at Affiliated Communications.
RingCentral
RingCentral provides smooth integration for any business looking to move its communication platforms away from a landline or cloud system. The company provides enterprise-grade communication. Repetitive tasks are cut to the bare minimum, while convenience is highlighted and improved to reduce stress and needlessly wasted time. Anything from video conferencing to customization is possible with RingCentral. They provide excellent customer service, with a highly responsive contact center to handle any questions or concerns. Whether enterprise or small business, anybody can benefit from their easy-to-manage services.
8×8 Phone Systems
8×8 is a cloud communication platform and service that gives businesses the voice, video, chat, and contact center they need, all in the cloud. 8×8 cloud solutions transform businesses through superior customer and employee communication experiences. 8×8 uses one system of engagement for voice, video, chat, and contact center, simplifying the communication process for businesses and giving them a centralized hub to work through. One system also means communication is faster and smarter, since there aren’t multiple facets to manage. Aside from these communication methods, 8×8 also offers global consulting, implementation support, and local expertise services so clients always have answers. Communication doesn’t need to be difficult if 8×8 is used. Their methods simplify the process for everyone involved and cover every angle of the communication needs a company might have. If a business needs help understanding their communication services or needs a new unified service to streamline their process, 8×8 has the right communication solutions for any occasion.
Clear Cloud
Since 1984, Affiliated Communications has been providing high quality telephony services for enterprise customers with thousands of phones and multiple locations, small customers with only a few phones at one location, and customers with a wide variety of requirements in between. Our solutions and personnel are dedicated to helping customers shorten time-to-market while achieving a competitive advantage in their unique market segment. We bring together experienced professionals, partners, programmers and technicians to assist our customers so that they can improve their business performance. Our combination of the latest technology solutions, technical expertise, and professional project management is second to none.
Avaya
Avaya is a digital transformation company, giving businesses the means to transition to seamless communication. Specializing in on-site, cloud, and hybrid solutions, Avaya is able to give companies the communication methods and technology they need for greater success. Avaya provides customer experience centers for clients to share ideas, challenges, and strategies. Once shared, Avaya creates a personalized, hands-on solution demo catered to the business and its goals. Avaya also has incredibly diverse supplier alliances to create global communication experiences for all their customers. They also protect their clients with state-of-the-art products, services, and sales practices so everyone wins. Client safety and satisfaction are the pillars of Avaya’s services, fueling their drive to provide clients with the communication methods they need and deserve. Whether a client needs unified communications, cloud communications, or contact center services for any size business, Avaya has the right solutions.
Any UCaaS can be implemented in an OpEx model rather than a CapEx model. Customers are covered under warranty for the duration of service without incurring additional maintenance fees, and your business communications become future proof. As new technologies become available, you can upgrade at any time.
Voice, Video, And Conferencing In One Solution
UCaaS is a collaboration solution that can boost your business performance and improve communication.
Why Your Business Needs Unified Communications As A Service (UCaaS)
UCaaS allows you to rent and scale services as needed instead of purchasing expensive voice business applications. Additional benefits of UCaaS include the following:
- Moving is simple; a phone can be moved to any location with internet access.
- Changes happen more quickly without requiring a technician to visit your office.
- You can add or purchase additional resources at a moment’s notice.
- No significant upfront investment like an on-site infrastructure requires.
- Predictable budgeting; when you buy a virtual phone system and UCaaS services from us, you have one bill and one number to call.
- OpEx allows you to write off your services and hardware equipment every month.
- Every customer is set up to maximize uptime first and foremost at no additional charge.
- Hardware warranty for the duration of your service.
- Integrate into software programs for one simplified platform for all of your voice, conferencing, and collaboration solutions.
Simplify Working From Home
With the help of UCaaS, you have enterprise communication technology from the comfort of your home. Whether you need voice calling, web conferencing, or more, UCaaS has options suited to all of your business needs that can be used anywhere. Even if you need to work from home for extended periods of time, you’ll experience no downtime and complete control over your communication functions. Never lose track of your contacts when you rely on UCaaS and Affiliated Communications.
We’ll Handle the UCaaS Requirements—You Grow Your Business
Let Affiliated Communications take care of your UCaaS needs so you can focus on what you do best—growing your business. Unified communications as a service can boost productivity and improve customer service for your organization.
If you want to improve the way your business communicates and collaborates, consider UCaaS. For more information or to get started with our services, contact Affiliated Communications today.